Riley Chen — Product Design

Healthcare Mobile

Healthcare Mobile project preview
Final shipped design

The Challenge

My Approach

Discovery

Conducted usage analytics triangulation, resulting in validated insights and team alignment.

Exploration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

25% increase in daily active users. Since shipping, we've measured 35% reduction in support volume.

Healthcare Mobile

Shipping quality design requires collaboration and iteration. Recent work has shown me how . The implications matter for teams and organizations.

Key Takeaway

Whether you're shipping your product, this mindset matters.